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Shipping & Returns

Delivery:
We will send your order as soon as possible if we have registered your payment.
If your order contains out-of-stock products, the order will be shipped when we can make a single delivery, unless otherwise agreed.
 
Goods that are not in stock, usually take about 1-4 weeks for delivery. Unless otherwise is described on the product page. Contact us if you want to know more about the delivery time.
All orders are delivered via Post Denmark and can be followed in their Track & Trace system, if your total order\’s weight exceeds 500g.
You will receive a message with the package number when we ship your order.


Shipping:
Interware uses Post Danmark for shipping.
Overseas and foreign destinations pay the freight in accordance with current tariffs of Post Denmark.
These charges are embedded in our system and you will always get the shipping charges indicated before ordering. You\’ll never pay more than the system calculated shipping.
 
If you have questions or need help please do not hesitate to send an e-mail to info@interware.dk
 
Returns:
You have 14 days return / withdrawal.
Goods must be returned in original packaging.
The cost of return shipments of this type is held by you.
If you want your money back, it will ease our expedition, if you simultaneously send us information about your bank. We need the following information:
Bank name
IBAN
SWIFT
When the item(s) is received and approved as returned goods, we will forward the amount paid without shipping within 7 days.
 
We do not receive mail sent by COD.
 
Warranty and Guarantee:
There comes a ½-year Guarantee and 1½-year warranty against manufacturing defects on all products.
Interware exchanges or repair if possible defective goods, in case that the product should break during the warranty period. We will repair this free of charge, unless the error is due to operator error, modifications, faulty installation or gross misuse by the user. we reserve the right to settle a claim by paying its price.